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Order questions, custom stitching, styling advice — Zara personally reads every message. Reach out however feels easiest.
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Quick answers before you ask
Most common questions we hear from customers across Pakistan.
How long does shipping take?
Karachi, Lahore, Islamabad: 2–3 working days. Rest of Pakistan: 4–6 days. International orders ship via DHL in 5–8 days.
Do you offer Cash on Delivery?
Yes, COD is available across Pakistan for orders under PKR 25,000. A small verification call is placed before dispatch.
Can I get a suit stitched to my measurements?
Absolutely. Select "Custom Stitching" on any product page and our tailor will WhatsApp you a measurement guide. Adds 5–7 days to delivery.
What is your return policy?
Unstitched suits can be exchanged within 7 days. Stitched pieces are non-returnable, but we offer free alterations for life on every custom order.
Do you ship worldwide?
Yes — we ship to the US, UK, UAE, Canada, Australia, and most of Europe. Duties are calculated at checkout.